Coronavirus Updates & Hospital Visitor Policy
Jim and Betty Keyes Chapel

Patient & Family Resources

MUSC Children's Health will do all we can to make your visit or stay comfortable. From the Child Life Program to the Youth Patient Advisory Council, our resources and information can help make your time with us as stress-free as possible, so that you can focus your energy on your loved-one.

Shawn Jenkins Children's Hospital

This hospital was designed by families for families to make your stay as comfortable as possible. These resources are available for you:

Breast Pump Lounges – for nursing mothers, care team members, and visitors.

Chapel – for quiet meditative time and spiritual care, on Floor 7, open 24 hours/day.

Outdoor Play Area – on Floor 7 – outdoor fun, including movie night.

Getwell Network (GWN) – this service, from your inpatient room smart TV and/or iPad, is your guide through your stay and offers:

  • Hospital information and room service options.
  • Videos about taking care of yourself or your loved one.
  • Ways to relax, play, find distractions, and rest.
  • A way to share compliments and suggestions.

Gift Shop – on Floor, 1 for gifts, treats, balloons, toys, and hygiene items.

Family Lounge – on Floors 2 through 5 and 8 through 10, includes a microwave, hot drink station, and a refrigerator.

Internet – the hospital provides free Wi-Fi access for patients and visitors. To connect: open your settings, go to Wi-Fi and join the “muscguest” network. Once you connect, open your browser. You will see MUSC’s Terms of Use. Click Accept and OK.

Laundry rooms and showers – provided for your comfort on Floors 2 through 5 and 8 through 10.

Lost and Found – Please contact Security on Floor 1 if you lose anything during your stay.

Play Atrium – on Floor 7, this Child Life area is designed to meet the play and activity needs of children, teens, and their families. The Play Atrium is a “safe place” free from medical treatments. 

Respite rooms – on floors 2 through 4 and 8 through 10, a quiet place to process things away from busy hospital life.

Retail pharmacy – where you can buy over-the-counter medicine or have your prescriptions filled before going home. Pharmacists are also available for help on how to take medicines so they will best help the patient.

Serenity Garden – where you can connect with nature and breathe fresh air, on Floor 7.